Frequently Asked Questions

Find our commonly asked questions below. If we’ve missed something, chat with the Siva team at team@joinsiva.com.

Creators

What is the age requirement to become a creator on Siva?

You must be over 18 to become a creator on Siva. We will ask you to submit a government-issued photo ID in order to verify your age.

What currencies do you offer?

All payments on our platform are currently processed in US dollars. We will add other currencies very soon.

Can I make money as an affiliate?

Not at the moment. We are currently working on a new way for creators to earn money from affiliate links.

Will you suspend my account like other platforms?

No. We don’t cancel people. You are safe with us. No need to create a backup account.

Payments

How do I get paid?

As you get paid for your products, services & other creations, your credit will build up on your Siva account. Your earnings will be sent to you every two weeks through your Bank Deposit or UPI.

How often do I get paid?

The money you make will be sent to you every two weeks.

Is there any platform fees?

You only pay us a small percentage of your total earnings each month. We take 10% of your earnings if it’s less than $10K. As you earn more, our percentage of your income will go down.

Are payments safe on Siva?

We never take security for granted, and we’re constantly making improvements.

We don’t keep a record of your credit card data. Our customer’s credit card data is handled by Stripe and SecurionPay, who have high security and data protection standards.

To make sure our customers’ payment information and financial details are safe, we force SSL encryption across the platform.

Our platform runs on the reliable Google & AWS infrastructure. Google Cloud CDN provides extra protection from attacks.

Is it easy to cancel a subscription?

Yes. If you ever wish to unsubscribe to a creator, you can do so in just a click of a button.