Frequently Asked Questions
Find our commonly asked questions below. If we’ve missed something, chat with the Siva team at firstname.lastname@example.org.
You must be over 18 to become a creator on Siva. We will ask you to submit a government-issued photo ID in order to verify your age.
All payments on our platform are currently processed in US dollars. We will add other currencies very soon.
Not at the moment. We are currently working on a new way for creators to earn money from affiliate links.
No. We don’t cancel people. You are safe with us. No need to create a backup account.
As you get paid for your products, services & other creations, your credit will build up on your Siva account. Your earnings will be sent to you every two weeks through your Bank Deposit or UPI.
The money you make will be sent to you every two weeks.
You only pay us a small percentage of your total earnings each month. We take 10% of your earnings if it’s less than $10K. As you earn more, our percentage of your income will go down.
We never take security for granted, and we’re constantly making improvements.
We don’t keep a record of your credit card data. Our customer’s credit card data is handled by Stripe and SecurionPay, who have high security and data protection standards.
To make sure our customers’ payment information and financial details are safe, we force SSL encryption across the platform.
Our platform runs on the reliable Google & AWS infrastructure. Google Cloud CDN provides extra protection from attacks.
Yes. If you ever wish to unsubscribe to a creator, you can do so in just a click of a button.